If you are unhappy with your goods, you can return them in a saleable condition within 14 days of receipt for a full refund, in line with The Consumer Protection (Distance Selling) Regulations 2000. The buyer is responsible for the cost of the return postage. We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing. Return to: Busy Fingers Crafts (RETURNS) 29 City Arcade, Coventry, Warwickshire, CV1 3HX, United Kingdom